{"id":340,"date":"2026-06-11T15:52:25","date_gmt":"2026-06-11T13:52:25","guid":{"rendered":"https:\/\/dev.sitista.com\/sitista5it\/?post_type=product&#038;p=340"},"modified":"2026-06-25T18:36:09","modified_gmt":"2026-06-25T16:36:09","slug":"monthly-basic-support-plan","status":"publish","type":"product","link":"https:\/\/sitista.com\/en\/service\/monthly-basic-support-plan\/","title":{"rendered":"Monthly Basic Support Plan"},"content":{"rendered":"<div class=\"lRu31\" dir=\"ltr\"><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">With this plan our specialized staff will take care of:<\/span><\/span><\/span><\/div>\n<ul>\n<li>wordpress upgrade<\/li>\n<li>theme upgrade<\/li>\n<li>plugins upgrade<\/li>\n<li>\n<div class=\"lRu31\" dir=\"ltr\"><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">24\/7 site supervision<\/span><\/span><\/span><\/div>\n<\/li>\n<li><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">immediate intervention on technical problems on the site NOT caused by changes made by the customer independently or with the assistance of third parties<\/span><\/span><\/span><\/li>\n<li>\n<div class=\"lRu31\" dir=\"ltr\"><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">malware remediation<\/span><\/span><\/span><\/div>\n<\/li>\n<\/ul>\n<p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">In order to operate securely, it will be necessary to create a new administrator user and <strong>remove administrative permissions from all other users previously configured as admin for the entire duration of the subscription to this service.<\/strong><\/span><\/span><\/span><\/p>\n<div class=\"lRu31\" dir=\"ltr\"><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">This service does not include:<\/span><\/span><\/span><\/div>\n<ul>\n<li>creating new static pages<\/li>\n<li>transformation of the site typology<\/li>\n<li>changes to graphics, look &amp; feel, and basic functionality<\/li>\n<li>installations or configurations of themes or plugins<\/li>\n<li>data import \/ export<\/li>\n<li>data entry<\/li>\n<li>copywriting<\/li>\n<li>Consulting<\/li>\n<\/ul>\n<p>This service renews automatically every month and you can cancel it at any time.<\/p>\n<p>All support requests are handled via chat during business hours and are fulfilled based on availability. Updates and supervision services are performed independently by staff without the need for a specific request.<\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"et_pb_module et_pb_wc_description et_pb_wc_description_0_tb_body et_pb_bg_layout_dark et_pb_text_align_left et_had_animation\">\n<div class=\"et_pb_module_inner\">\n<p>Monthly technical support and surveillance<\/p>\n<\/div>\n<\/div>\n","protected":false},"featured_media":341,"comment_status":"open","ping_status":"closed","template":"","meta":{"powered_cache_disable_cache":false},"product_brand":[],"product_cat":[58],"product_tag":[],"class_list":["post-340","product","type-product","status-publish","has-post-thumbnail","product_cat-services","first","instock","virtual","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/product\/340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/comments?post=340"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/media\/341"}],"wp:attachment":[{"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/media?parent=340"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/product_brand?post=340"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/product_cat?post=340"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/sitista.com\/en\/wp-json\/wp\/v2\/product_tag?post=340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}