Emergency technical support for serious and unexpected issues with your website.

What this service solves:

• Online visibility issues
• Stability issues
• Hacker attacks
• Viruses and malware
• Graphics area: Fixing errors and graphical glitches
• Plugin area: Removal of problematic plugins
• Database: Database analysis and cleanup
• Core: Analysis and resolution of fatal PHP errors
• Hosting issues

How it works: Purchase this product and open a chat with us. Provide the order number to the operator, who will connect you with the technician. You will then explain the problem. If it is easily solved, they will tell you what to do; otherwise, they will ask for your website credentials, log in, and assess the damage and the cost of the service. They will then provide you with a quote.

The cost of this product covers the problem analysis (and immediate resolution if it is trivial) but does not cover complex issues.